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Remote support: Advanced Mobility in SBS 2003 August 26, 2008

Posted by gurnage in computer management, desktop management, remote control software.
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NetSupport Manager is mentioned in this blog post by Harry Brelsford, CEO, SMB Nation. He cites NSM 8.1 but we are now on version 10.
http://www.netsupportmanager.com

“Also consider learning more about NetSupport 8.1 as a remote management tool (http://www.mcpmag.com/reviews/products/article.asp?Edit­orialsID=458).”

Advanced Mobility in SBS 2003
http://harrybrelsford.blogspot.com/2008/08/advanced-mobility-in-sbs-2003.html

Fargo Public School District Selects NetSupport School for District-Wide Computer Instruction and Monitoring August 14, 2008

Posted by gurnage in classroom technology, computer management, desktop management, education technology.
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Fargo Public Schools (FPS) is a system of publicly-funded K-12 schools in Fargo, North Dakota. There are fourteen elementary schools, three middle schools, and two high schools. FPS also operates an alternative high school. Enrollment in FPS schools is around 11,000 and the system employs over 1,000 people.

About NetSupport School
NetSupport School (http://www.netsupportschool.com) enables instructors to train students in the computer lab, simply and effectively. With NSS, instructors can make sure that those in the computer lab are making progress on their assigned tasks, using only approved applications and visiting only approved websites. Instructors can also record all screen, keyboard and mouse activity on a student workstation to review later or replay to the class. From the standpoint of increasingly strapped technology budgets, the software enables instructors to make the most of the computer lab equipment they already have.

The latest version now features a dedicated Technician’s Console, a unique Student Journal, improved Print Management and Keyboard Monitoring capabilities as well as further Internet Security and Content Management.

ROK Medical Management Uses Remote Control Software for Monitoring July 30, 2008

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ROK Medical Management uses a new technology called intraoperative neurophysiology monitoring (IONM). Intraoperative Neurophysiological Monitoring (IONM) is the use of electrophysiological methods (such as EEG, EMG, and evoked potentials) to monitor the functional integrity of neural structures (brain, nerves, spinal cord) during surgery.

ROK provides technicians in operating rooms to monitor patients and through remote control software, allows results to be monitored by a doctor at remote office.

ROK found NetSupport Manager and after testing it and verifying the compression capabilities, decided to buy it.

ROK has NSM running on laptops in the field over the Sprint EVDO network w/ ~100k bandwidth. Using remote control software like NSM allows physicians to monitor patients’ neurological condition during brain and spinal surgery through ROK’s technologist laptops.

NSM is the missing piece of the puzzle for ROK Medical Management. Its video compression capabilities keep us in business and our technologists linked to our network of physicians. We were surprised that the user interface was so easy. The physician opens NSM through the internet gateway, click who they want to connect with. It is an easy process for our doctors to use and for anyone new to NSM to use.

“With NSM, we are able to successfully build our IONM business. We were the first to be certified in Oklahoma and we are growing into other states such as Arkansas. We wouldn’t be in business without NetSupport Manager.” - ROK Medical Management

For more information, visit http://www.netsupportmanager.com.

Teachers wary of high-tech distractions July 14, 2008

Posted by gurnage in classroom technology, computer management, desktop management, education technology.
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Here is a recent article that addresses minimizing technology disruptions in the classroom.

Teachers wary of high-tech distractions

By FELICIA KITZMILLER/Index-Journal staff writer

Wednesday, July 2, 2008 12:11 AM EDT

Technology has become an invaluable teaching tool in area school districts, but like teachers across the country, Lakelands teachers have to compete against the distractions technology provides.

From instant messaging to Web surfing to social networking sites, the distractions that can be found in one computer connected to the Internet are endless.

Teachers must overcome all these things to take advantage of technology. “If you write it off, you’re doing the kids a big disservice,” said Cynthia Hughes, District 50 instructional technology specialist. To Hughes, the challenges of technology in the classroom far outweigh the potential hurdles, but she admits challenges do exist.

New software is attempting to make it easier for teachers to ensure students stay focused on academics while surfing the Internet and using other computer tools.

Programs are now available that allow teachers to view student computer screens on their own in real time and monitor key strokes.

“Technology is really great for all these reasons, but now it’s harder to monitor students,” said Jenni Hilton, a marketing and public relations manager for NetSupport. NetSupport is one of many software companies that produces educational software.

Conversely, the technology also can allow teachers to be proactive in the learning process by individually addressing student concerns on their computer screens without ever having to leave their own.“It’s complete management in that computer lab,” Hilton said.

Jennifer Madden, technology director at Ninety Six School District 52, said such software has been in use at Ninety Six High School for about a year, and it has proved an excellent teaching tool.“It was something that we knew we would use,” she said.

Madden said teachers and students have been happy with the new tools. For instance, she said students are more willing to ask questions when they do not have to do so in front of the entire class. They can simply send the teacher an e-mail, or message within a program.In the computer lab setting, the software is used mostly as a teaching aid, but in the library it is used more for monitoring student activity, Madden said.

That being said, no technology is 100 percent perfect.“Kids are smart, and they are going to find ways to get around any program or filter you use,” Madden said.

That is where simple classroom management comes in, Hughes said. “From the beginning of time, when you’ve had kids in a classroom, there have been distractions,” she said.Hughes said it all came down to teachers being able to capture the interest of their students, something technology can help them do.“It is a resource that brings to students a variety of things they wouldn’t otherwise have access to,” Hughes said.

Classroom Monitoring and Management Software Now Provides Teachers with Cost-saving Capabilities, Real-time Support and More Focused Lessons July 8, 2008

Posted by gurnage in classroom technology, computer management, desktop management, education technology.
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Award-winning Classroom Monitoring and Management Software Now Provides Teachers with Cost-saving Capabilities, Real-time Support and More Focused Lessons

July 8, 2008 – Alpharetta, GA – With the release of NetSupport School 10 from NetSupport, teachers can now lead a computer-based class with even tighter control over what appears on student screens, how much is sent to class printers and on what content leaves the classroom.

Building on their 13 years experience as the leading classroom instruction and monitoring solution, NetSupport have included features that reduce operational costs, improve IT support and most importantly, enhance student comprehension.

Based on extensive K-12 customer research, NetSupport have updated many of the features in NetSupport School and added additional modules designed for improved interaction, collaboration and support among teachers, students and technology staff.

The latest version now features a dedicated Technician’s Console, a unique Student Journal, improved Print Management and Keyboard Monitoring capabilities as well as further Internet Security and Content Management.

“A recent joint study by the nation’s two largest teacher unions revealed that teachers aren’t getting the technical assistance they need to fully impact student achievement”, stated Al Kingsley, Managing Director of NetSupport. “This finding resonates with our own customer feedback, namely the need for more access to technical assistance from within the classroom. Never before has a classroom management solution offered a single tool designed for both teachers and technology professionals, each being provided with their own dedicated solution, yet allowing for seamless interaction. If there is an issue, a single click of the “Teacher Assist” button connects a teacher instantly with any of their available technicians, no matter where they are on campus.“

The new Tech Console delivers a range of tools specifically designed for Technology Professionals to both effectively manage their IT infrastructure and provide assistance. Featured tools include: desktop remote control, remote management of services, processes and applications running on any classroom PC, the generation of real-time hardware and software inventory reports as well as file distribution capabilities. A technician can also remotely power on/off all computers in a selected classroom and remotely log them in prior to a class beginning.
NetSupport School now also delivers clearly presented lesson details and objectives to each and every student, visual rewards in the Student Information Bar and a new “Student Journal” which creates a digital record of all activity and content provided by the teacher and student during a class. All of this is automatically prepared as a PDF for each student at the end of class. NetSupport School also features enhanced support for Interactive Whiteboards as well as the Intel Classmate PC.

All of the new features in NetSupport School 10 are included as standard and at no additional cost.

In 2007, NetSupport School received the Technology & Learning Legacy Award for Excellence, recognizing best-of-breed products demonstrating clear superiority over similar products in the market, and in 2008 received a BESSIE award for Best Educational Software from ComputED.

About NetSupport School
NetSupport School (http://www.netsupportschool.com) enables instructors to train students in the computer lab, simply and effectively. With NSS, instructors can make sure that those in the computer lab are making progress on their assigned tasks, using only approved applications and visiting only approved websites. Instructors can also record all screen, keyboard and mouse activity on a student workstation to review later or replay to the class. From the standpoint of increasingly strapped technology budgets, the software enables instructors to make the most of the computer lab equipment they already have.

About NetSupport, Inc.
NetSupport, Inc. (NECC Booth #3222) is a member of the NetSupport Group of Companies, headquartered in the UK. Specializing in the development of commercial software packages to manage and support Local and Wide Area Computer Networks, NetSupport products are utilized on more than 7 million desktops throughout 50 territories. Its award winning products include NetSupport Manager Remote Control and PC Management software, NetSupport DNA IT Asset Management and Help Desk software, NetSupport 24-7 on-demand remote support and chat, NetSupport Notify desktop alert mass notification software, NetSupport Protect desktop security software and NetSupport School software, the leading classroom instruction and monitoring software solution. For more information and a free trial, visit http://www.netsupport-inc.com, email sales@netsupport-inc.com or call 1-888-665-0808.
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Desktop management at the NECC expo hall June 30, 2008

Posted by gurnage in classroom technology, computer management, desktop management, desktop security, education technology, emergency alert, help desk, mass notification, necc.
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NetSupport is showcasing its desktop management solutions for education at the NECC show in San Antonio starting today in Booth 3222.

NetSupport School classroom management software enables instructors to train students in the computer lab, simply and effectively. With NSS, instructors can make sure that those in the computer lab are making progress on their assigned tasks, using only approved applications and visiting only approved websites. Instructors can also record all screen, keyboard and mouse activity on a student workstation to review later or replay to the class. From the standpoint of increasingly strapped technology budgets, the software enables instructors to make the most of the computer lab equipment they already have.

About NetSupport, Inc.
NetSupport, Inc. is a member of the NetSupport Group of Companies, headquartered in The UK. Specializing in the development of commercial software packages to manage and support Local and Wide Area Computer Networks, NetSupport products are utilized on more than 7 million desktops throughout 50 territories. Its award winning products include NetSupport Manager Remote Control and PC Management software, NetSupport DNA IT Asset Management and Help Desk software, NetSupport 24-7 on-demand remote support and chat, NetSupport Notify desktop alert mass notification software, NetSupport Protect desktop security software and NetSupport School software, the leading classroom instruction and monitoring software solution. For more information and a free trial, visit www.netsupport-inc.com, email sales@netsupport-inc.com or call 1-888-665-0808.

Classroom management software at the Upstate Technology Conference in Greenville, SC June 11, 2008

Posted by gurnage in classroom technology, computer management, desktop management, education technology.
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You are invited to join NetSupport at the Upstate Technology Conference (UTC), a statewide educational technology conference, from June 25 - 26 at J.L. Mann High School in Greenville, South Carolina. 
 
PRESENTATIONS
- Thursday, June 26 at 10:45 am in Room 916 - Maximize Your Students’ Potential with NetSupport School
- Thursday, June 26 at 1:00 pm in Room 916 - Maximize Your Students’ Potential with NetSupport School
See the new version and learn firsthand how Greenville County Schools are utilizing NSS in their computer labs to instruct, monitor and support their students.
BOOTH
Stop by the NetSupport table for information on NetSupport School computer instruction and monitoring software. New features include: instant messenger monitoring, keyboard monitoring, device control, print management and much more!
Looking for other desktop management solutions? NetSupport also has an educational suite with remote control, help desk, IT asset management, desktop security and desktop alert software for emergency notification.
INFORMATION
For more information regarding the event, please visit:
http://www.greenville.k12.sc.us/utc

For more information regarding NetSupport School, please visit:
http://www.netsupportschool.com
 

 

 

New! NSS TRAINING VIDEOS
Looking for help with NetSupport School features? Visit our new online training videos. http://www.netsupport-inc.com/support/trainingvideos.asp

 

NSS TRAINING
Need to schedule a further training or webinar? Please contact Eric Ayim at 770-205-4456 or email training@netsupport-inc.com

 

Hope to see you at the conference! Learn more about our products for education: http://www.netsupportproducts.com/products/eSchoolEmail.html 

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Desktop management at the NECC June 4, 2008

Posted by gurnage in classroom technology, computer management, desktop management, desktop security, education technology, emergency alert, help desk, mass notification, necc.
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It’s that time of year again when the ed-tech community flocks to one city to share insights and collaborate on all things education technology.

Here are some links regarding the show:

Edubloggercon
http://www.edubloggercon.com/NECC+2008

eSchool News NECC conference information center
http://www.eschoolnews.com/conference-info/necc/

NECC ning
http://www.necc2008.org/

Hitchhikr NECC
http://hitchhikr.com/wordpress/index.php?page_id=5&conf_id=310

NECC conference planner
http://center.uoregon.edu/ISTE/NECC2008/planner/planner_login.php

Brought to you by NetSupport Software - desktop management software. Booth #3222 - be one of the first 50 visitors and receive a gift!

Products include computer instruction & monitoring software, PC remote control software, IT asset management, desktop security, and desktop alert software for mass notification.              www.netsupport-inc.com

 fuzzy head pen

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NetSupport Showcases Desktop Management Software at the Government Customer Support Conference May 2, 2008

Posted by gurnage in computer management, desktop management, desktop security, emergency alert, help desk, help desk software, mass notification.
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NetSupport Showcases Desktop Management Software at the Government Customer Support Conference
NetSupport exhibited its desktop management software at The 7th Annual Government Conference and Expo from April 28-30, 2008 in Alexandria, VA.

Attendees gained practical, actionable information on the strategy, vision, and execution which create advanced Federal, state and local Government contact centers, help desks and other service portals.

Leaders of help desks, contact centers, web service portals, and other customer touch points for Government’s internal and external customers came together at the annual Government Customer Support Conference and Expo (GCSC) to learn, share, and synergize as a community of practice.

About NetSupport, Inc.
NetSupport, Inc. is a member of the NetSupport Group of Companies, headquartered in The UK. Specializing in the development of commercial software packages to manage and support Local and Wide Area Computer Networks, NetSupport products are utilized on more than 7 million desktops throughout 50 territories. Its award winning products include NetSupport Manager Remote Control and PC Management software, NetSupport DNA IT Asset Management and Help Desk software, NetSupport 24-7 on-demand remote support and chat, NetSupport Notify desktop alert mass notification software, NetSupport Protect desktop security software and NetSupport School software, the leading classroom instruction and monitoring software solution. For more information and a free trial, visit http://www.netsupport-inc.com, email sales@netsupport-inc.com or call 1-888-665-0808.

For more information about NetSupport Manager, and to download a free trial copy, visit www.netsupportmanager.com

For more information about NetSupport DNA, and to download a free trial copy, visit www.netsupportdna.com

For more information about NetSupport Protect, and to download a free trial copy, visit www.netsupportprotect.com

For more information about NetSupport Notify, and to download a free trial copy, visit www.netsupportnotify.com

NetSupport School Computer Instruction & Monitoring Software Wins 2008 BESSIE Award May 2, 2008

Posted by gurnage in classroom technology, computer management, desktop management, education technology.
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NetSupport School Wins 2008 BESSIE Award
NetSupport School wins a 2008 BESSIE Award in the Teacher Tools category for Computer Lab Instruction.

The Awards target innovative and content-rich programs and websites which provide parents and teachers with the technology to foster educational excellence. Winners are selected from titles submitted by software publishers around the world (a list of last year’s winners is available). The BESSIES have had the distinction of previously being co-sponsored by the CBS-affiliate in San Diego (KFMB-TV, Ch.8).

For more information about NetSupport School, and to download a free trial copy, visit www.netsupportschool.com